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The process of managing stock availability is very important at the moment, which should help in enhancing the satisfaction of customers and shoppers in online stores. Especially since if a shopper finds that an item he wants to buy from a particular store is not available, he will feel frustrated and the matter will be exacerbated if that item remains unavailable for a long time.

Hence the paramount importance of stock availability management, and with supply chain problems and the huge fluctuations in demand that the world is going through, stock availability management systems have become one of the most important systems used. In this article, we will show you all the details about stock availability and how to manage it and utilize it properly, thus contributing to enhancing customer satisfaction and growing your business.

What is stock availability?

This term refers to the extent to which a business has sufficient stock of items that satisfy the customers’ desires for the various products or items it provides to them.

Merchants need to ensure that stock availability is appropriately managed, in a way that helps them meet customer requests and make them happy and satisfied with the service provided, while maintaining stock acquisition and retention costs.

In light of the significant changes in demand in the markets, as well as the unexpected fluctuations in supply and demand, the importance of stock availability management has emerged.

A unified view of inventory to ensure stock availability

Different retailers and e-store owners need to maintain stock availability appropriately, by providing a unified view of their inventory.

Intelligent diggipacks can help provide a unified view of stock to ensure stock availability through its modern inventory tracking methods.

As it relies on the latest tools and modern systems to keep track of your inventory, thus allowing the ability to meet customer demand constantly.

This is in addition to the role of these smart tools and systems in obtaining useful data that will help you in forecasting future demand, and thus making better decisions about your inventory.

Diggipacks uses a number of other tools besides the stock tracking system, which will improve your stock availability and your presence in the market.

Use inventory management tools

In order to improve stock availability you need to use inventory management tools, which will effectively help you in providing a clear view of the supply chain.

Inventory management tools also play a vital role in making supply chains more flexible, while better meeting customer demands and expectations.

All of this ultimately helps in better business development, maintaining a presence in the market and promoting a better competitive environment as well.

Inventory management tools provide you with the ability to monitor your inventory, and thus know the available quantity of it and keep track of it.

Thus, the possibility of maintaining the level of inventory better, as these tools send you alerts about the stock in the event that it is close to expiry.

These tools also alert you about overstocking, by providing real-time data, thus providing better visibility and greater decision-making power.

Diggipacks provides you with all the inventory management tools you want, which will help you automate time-consuming inventory tracking tasks.

This saves you time while greatly reducing human errors, thus improving your business as well as automating your inventory monitoring, avoiding out-of-stock situations.

How does a unified view of inventory enable greater stock availability?

The unified view of inventory plays a clear role in providing greater availability of available inventory, by relying on real-time data and analytics.

This is by using modern tools and methods in stock tracking. Inventory tracking systems allow for more accurate assessment of current stock levels.

These systems also help analyze trends in historical sales, thus helping retailers and patrons predict the correct inventory levels.

All this effectively contributes to providing the detailed information to the customers accurately, so that the customers can know whether a particular item is available or not.

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There are huge benefits that people can benefit from when using Outsourcing Transport services, which made using these services a smart move that any company can accept. The importance of using Outsourcing Transport services has emerged during the Covid-19 pandemic, which has caused business disruptions around the world, and the problem has been exacerbated by a severe drop in demand for products. As a result, supply chains are severely disrupted, so various companies are in dire need of providing more flexible supply chains.

Thus, the ability to adapt and expand quickly according to individual and geographic needs, and this is what Outsourcing Transport can provide. In today’s article, we will discuss in detail what Outsourcing Transport is, its most important benefits, and how diggipacks can help you provide the best services at great prices.

What is Outsourcing Transport Freight?

Before we talk about the benefits of Outsourcing Transport Freight we will first need to know what it is.

As it refers to the agreement made under which one company appoints another company to be responsible for the activities related to the various freight forwarding operations.

This saves her time, effort, and costs, and helps her focus on other more important tasks that help the company grow and expand.

Five Benefits of Outsourcing Transport Freight

There are a number of benefits that companies can gain from using Outsourcing Transport Freight, which will keep them moving in the right direction.

Especially since the well-managed the transportation services in any company or online store, the more positively this affects the performance and presence in the market.

This is what Outsourcing Transport Freight can provide, and the following are the most important benefits that can be obtained from using these services:

1. Economies of Scale

The main benefit of using Outsourcing Transport services is the provision of huge economies of scale, due to a stable customer base and therefore significant purchasing power.

All this makes pricing highly competitive, so external sources such as 3PL and 4PL companies are able to plan and negotiate better and more effectively.

As well as their ability to apply the latest technologies, which means reducing the investment costs of the company and focusing on tasks that help them expand and grow.

2. Information Management

Through the use of various Outsourcing Transport services, the company can obtain real-time information about customers’ orders.

This enhances the speed of delivery of orders and their effective management, especially since the lack of accurate data means:

• Delayed delivery.
• Additional costs.
• Loss of a large percentage of customers.

But through smart systems that can be provided by third parties, companies can manage their information, and exploit it in a way that best serves customer requests.

3. Technology and Communication

By outsourcing 3PL or 4PL, the company can enjoy highly specialized transportation systems.

Through which requests will be managed and scheduled, as well as the availability of smart services such as tracking drivers and providing real-time communication, which contributes to supporting security and safety.

4. Customer Service

Another distinguishing benefit when using Outsourcing Transport services is the ability to focus on customer requests and meet their desires.

This is done in a way that achieves customer satisfaction, through accurate and fast dealing with the available information. This importance emerges in cases of pressure requests from customers.

5. Resource Flexibility

With increasing demands as well as seasonal fluctuations in demand, companies or online stores can find it difficult to manage orders.

And thus incur more high costs, but third parties can handle these matters very easily.

For example 3PLs have the necessary expertise and equipment required to provide flexibility and adapt to different fluctuations.

Key to Success in Outsourcing for Freight Logistics

Key to Success in Outsourcing Freight Logistics

If you want to succeed when hiring Outsourcing Freight Logistics, there are a number of basic things that you must consider, the most important of which are:

1. Key Performance Indicators (KPIs) and Performance Scorecards

Effectively keeping track of KPIs will help you demonstrate the success and effectiveness of your Outsourcing Freight Broker.

This is in addition to following up on financial reporting tools, thus knowing whether the external company you deal with is effective in managing your deliveries or not.

There are a number of KPIs that can tell you how effective your external company is, such as:

• Is on time delivery to customers?
• What are the percentages of delays in delivering customer orders?
• Are the cars available on time?
• Percentage of error free invoices.

2. Data Visibility is the Key

One of the biggest challenges to transport logistics in general is the inability to access accurate information in real time, and this is a huge challenge at the moment.

Especially since having a clear view is the cornerstone for the success of 3PL Logistics, through the effective exchange of accurate information in real time.

Accurate, real-time information can be accessed and exploited to support business, by providing and using appropriate technologies.

3. Building Relationships

One of the important things you need to be successful with Outsourcing Freight Logistics is to put the time and effort into developing your relationships with external suppliers.

So that the company you deal with suits the style of your company, and thus the ability to understand the nature of your business and provide the best solutions and services for you and your customers.

All of this will help you manage expectations and face unexpected fluctuations, as well as identify areas of future opportunity that are right for you.

Diggipacks for Outsourcing Transport Freight

If you are looking for the best Outsourcing Freight service provider then diggipacks is your perfect choice.

Diggipacks is one of the best companies specialized in providing logistics services, relying on the latest technologies and techniques.

Cooperating with a logistics partner can help you manage your products better, in a way that enhances your presence in the market and thus increases your sales.

Diggipacks owns an experienced and specialized team in Outsourcing Freight, which will give you the best services at the best prices and give you a comparative advantage in terms of speed and efficiency.

Digipacks can also provide you with smart storage solutions at the best prices, as it has all the spaces needed by special products, with an economical plan while ensuring the high quality of storage.

As well as full packaging services for its stored products, in addition to the ability to provide you with daily reports of your stock movement through the customer control panel.

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Recently, huge changes in shopping habits have been observed, Which has emerged in particular during the period of the Corona pandemic. That made the e-commerce process takes a new direction. All of this pushes e-store owners to try to keep pace with these changes, especially since the massive digital transformation has made consumers less tolerant than before. As the whole world changed when the digital age entered, everyone had to keep up with the constant changes including retailers. In this article, we will discuss the most important changes that have occurred in shopping habits, and how this may affect retailers.

Changes in shopping habits

There has been a fundamental change in the shopping habits of consumers, which has changed the retail industry dramatically.

And it has become imperative for owners of electronic stores and retailers to keep pace with these changes.

The following is a list of the most important changes that have affected shopping habits in the recent period in some detail:

1. What the customer wants

 The desires of customers have changed dramatically, with the massive digital transformation and age of speed we live in, online shoppers are looking for speed and reliability.

They are also becoming less tolerant and more stressed about products, delivery options, and payment methods, so e-store owners and retailers need to cater to all that customers need.

Although satisfying the desires of customers or consumers in general is not an easy thing, but at the same time it is not impossible.

Modern technology, smart tools and software have provided many ways in which customers’ desires can be better met, and in a much shorter time frame.2. Users want more flexibility and control

2. Users want more flexibility and control

One of the shopping habits that has changed dramatically with the digital transformation we’re seeing is consumers’ desire for greater flexibility and control over their buying and receiving processes.

Shoppers want to limit the time to receive the parcel, and they also want flexibility in the event of a request to exchange or postpone receiving the product.

Customers also want more flexibility and follow-up by customer service, and provide more acceptable options to satisfy them.

All of this has caused a lot of pressure on e-store owners and retailers as well, as they are spending more time and effort trying to provide greater flexibility and control for customers.

3. Users want instant customer support

One of the shopping habits that has also changed is the constant and immediate need for continuous support, so customers have come to expect customer service to answer their questions and inquiries around the clock.

This required e-store owners to try to provide customer service around the clock, with a chatbot programmed to answer most of the customers’ usual questions.

4. Direct-to-consumer (D2C)

There is huge competition for Direct-to-consumer (D2C), and that is one of the huge changes in shopping habits.

Although the retail business is doing well, this has not at all affected e-commerce sales.

Especially since a large number of consumers prefer direct dealing, so that the product reaches it directly from the producer or the factory itself without any intermediaries.

5. Traceability

Customers are increasingly wanting a feature through which they can track their shipments or orders, and that’s a big change in online shopping habits.

Shoppers feel more comfortable when they find an option that allows them to track their orders until they reach them.

It will even be an incentive for them not to abandon the shopping cart, and to continue to complete the purchase.

6. Technology steps

Technology has changed e-commerce hugely, as new technologies, such as augmented reality, have helped give customers a chance to see the item they are shopping for.

Which helps them in making their decision to buy or not, and all this enhances the online shopping experience and makes it better.

Therefore, shoppers want to provide modern technologies that help them in shopping online better.

And provide them with more options and alternatives, so that’s a big change in online shopping habits

7. The Amazon factor

The Amazon factor has greatly influenced your online shopping habits, which is basically the reason behind the success of Amazon itself.

Where Amazon relies on 3 main factors that helped its success, through which a better shopping experience is provided to customers.

These factors are the availability of different products in stock, reasonable price for the available products, as well as express delivery services.

All of these things have made customers more eager to see that these factors are available in any online store they shop from.

8. Using the drone for delivery

Due to the increasing demand of customers and their desire to provide fast delivery, customers are interested in a delivery drone, so that they get their orders as soon as possible.

What do these changes in shopping habits mean for retailers?

All these huge changes in shopping habits indicate that retailers should try to make shopping easier for consumers.

Such as trying to provide their products through an online store, thus making it easier for customers to communicate with them and reach them.

As well as trying to take advantage of smartphones and voice search services to their advantage, which will reflect positively on their presence and sales in the market.

Especially since nowadays, most shoppers are using the Internet through their smartphones to purchase the products they want.

So retailers should try to take advantage of all these changes to their advantage, and try to provide the ingredients that keep them ahead of the latest changes to take advantage of them.

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Accuracy in fulfilling customer orders is very important in e-commerce, especially since mis shipments may cause many problems for e-commerce companies as well as their relationship with customers, as customers lose confidence if they receive a wrong shipment.

Therefore, special care must be given to the process of fulfilling customer requests, from placing the correct product in the correct box, to attaching it to the correct data label and delivering it.

So dealing with customers and fulfilling their requests requires extreme accuracy, and in this article, we will show you all the details about mis shipments, and its harm to companies and its impact on customers. We will also show you how to deal with cases of wrong shipments, and how Diggipacks can help you with that.

‎What are mis shipments?‎

It is the process through which a wrong product is sent to the customer, which is contrary to his request, and this process causes a lot of losses.

Where customers lose confidence in your company when they receive a wrong shipment.

You as the business owner bear the cost of losing customer satisfaction and possibly losing it forever.

In addition to the costs associated with shipping the correct product quickly to the customer.

And therefore incurring double transportation expenses due to the wrong delivery of the customer’s shipment.

get to know: Vendor Managed Inventory 

‎How do mis shipments affect customers?‎

One of the most prominent consequences of mis shipments is their significant negative impact on customer satisfaction in general, as when a customer receives a wrong shipment, he feels very frustrated.

Which leads him to lose confidence in the services provided by that company, and in many cases it comes to canceling the order or not dealing with the same company again.

In addition to the significant impact of mis shipments on the profitability achieved by the company, they incur additional costs related to customer service to the company.

Frequent mis-shipments result in significantly reduced customer satisfaction and loyalty, which affects the company’s reputation and market position.

‎How do mis shipments damage businesses?‎

For businesses, mis shipments greatly affect the business’s presence and survival in the market, and this is because it seriously harms the profitability of companies.

In the event that shipments are incorrectly delivered, this means additional expenses associated with having the items shipped back correctly to their owners.

In addition to additional expenses related to customer service, as noted, mis shipments affect customer satisfaction and loyalty to the company.

Therefore, accuracy in fulfilling orders in the correct manner is extremely important in e-commerce in particular, especially since customers are more sensitive when they deal with online stores.

are you know what is Scheduled Delivery?

‎How to combat and prevent mis shipments

Mis shipments occur when someone in your company’s warehouse fails to pick up products exactly as specified in the fulfillment document.

From the moment the error arises, unwanted additional costs begin to negatively affect the performance and reputation of your company.

Especially since mis shipments result in huge costs that your company may not be able to avoid or recover again.

That’s why many companies try to minimize mis shipments, while trying to fulfill orders properly. Here are a number of practices that may help you combat mis shipments:

1. Check your stock on a regular basis

Which helps in better inventory management thus avoiding mistakes while picking or picking up and avoiding the problem.

2. Use Robust Warehouse Management Software and Barcode Scanners

Which will help you update your inventory accurately, and check that the correct items are selected according to the requests of the customers.

3. Perform a quality control check

By using useful techniques to scan the request quickly after it has been selected to verify its validity.

4. Offer an easy returns system

Allowing customers to ship products back correctly and as quickly as possible, in an effort to gain their satisfaction again.

‎How Diggipacks can help your business prevent mis shipments

Diggipacks intelligent systems can help you reduce mis shipments, by utilizing modern technologies around inventory and returns management.

Which would help you in accurately fulfilling orders and selecting different items, as well as inventory management systems that are able to provide you with reports about your inventory and follow it up continuously.

This provides you with the ability to better meet customer requests, as well as avoid cases of wrong delivery of products and provide a system of returns and customer service at the highest level.

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Carrying Cost is a component of total inventory costs, and those costs have a significant impact on a company’s revenue. These costs are high for companies that benefit from economies of scale, but low for companies that have a small amount of inventory. This cost is examined by management as part of its assessment of the amount of inventory to maintain, and in this article we will discuss in detail the Carrying Cost, its importance, as well as its components and methods of calculation.

‎What Are Carrying Costs?

These are the costs associated with the storage of unsold goods, which the company incurs while storing raw materials or semi-finished goods.

As well as finished goods or spare parts in the warehouse, waiting to be used in the future in order to meet expected demand, settle production needs, and protect the facility from depleting the quantity of goods.

Knowing the Carrying Cost also helps prevent costs from spiraling too high, as well as reducing instances of price hikes.

Do you know what is inventory tracking?

‎Significance of carrying cost

Knowing how much a company’s carrying cost is helps determine how long a company can hold their inventory, before they start losing money on unsaleable items.

Thus the company can know how much they need to buy and sell in order to maintain proper inventory levels. Thus, working to:

• Recover the funds restricted in the inventory.

• Determine the transportation costs incurred by the company.

• Help the company to increase its profits.

The carrying cost in any company usually represents about 15% to 30% of the value of the company’s stock.

And if it exceeds that percentage, then this means that the company is in a bad financial position.

‎Components of carrying cost

As we indicated, the Carrying Cost is considered part of the total costs borne by the company.

And it consists of a number of basic elements. The following are the most important components that make up carrying costs:

• Depreciation costs, which can be significant if the company invests large sums in automated storage and retrieval systems.

• Insurance costs, which include costs associated with insuring the company’s inventory asset.

• Obsolete Inventory Write-offs, which are the costs associated with writing off inventory that has been held for a long time and has not been sold. This cost can be significant, especially for companies that introduce new products on a regular basis.

• Personnel or labor costs, including warehouse staff costs, such as benefits, salaries, taxes, etc.

• The costs of renting a storage place, and the company must choose the place well and appropriately for the inventory, as this cost may be large if the storage system followed by the company does not guarantee the optimal use of the warehouse space.

• Safety and security costs, including the costs of security guards, monitoring systems, etc., and usually the value of these costs increases as the value of inventory increases.

What Is on Demand Warehousing?

‎How to calculate carrying cost

As for the method of calculating the carrying cost, it is easily done through the use of a mathematical formula.

Through which the company can calculate the profit it achieves from its inventory.

The following is the mathematical formula used in calculating the carrying cost, which is always represented as a percentage of the company’s total inventory value:

• Carrying cost = (Inventory holding sum ÷ Total value of inventory)*100.

Inventory holding sum is the total cost of transportation, which consists of four basic elements:

• Inventory service cost.

• Inventory risk cost.

• Capital cost.

• Storage cost.

Thus, the mathematical formula used in calculating the Inventory holding sum within the carrying cost accounts is as follows:

• Inventory holding sum = Inventory service cost + Inventory risk cost + Capital cost + Storage cost.

Here are the steps you need to be able to easily calculate those costs based on the mathematical formulas we showed you:

1. Calculate the value of each of the four components of inventory cost that we have shown.

1. Add these four inventory cost components to get the inventory holding sum.

1. Calculate the total value of your inventory.

1. Divide the inventory holding sum by the total value of inventory.

1. Multiply the division in the previous step by 100 to get the desired percentage.

get to know: Vendor Managed Inventory 

‎Reducing Inventory Carrying Costs with Inventory Management Software 

Inventory management software can help reduce carrying costs significantly, with smart tools and automation systems.

That enables you to get accurate data about your inventory and avoid situations of sudden overstocking or shortage of stock.

Which means reducing the costs associated with carrying stock for a long time. Inventory management systems also help you monitor your inventory and accurately quantify in real time.

Thus avoiding cases of inventory loss or theft and Diggipacks can provide you with the best inventory management system.

Which will help you manage your inventory efficiently as well as reduce your inventory carrying costs.

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