Clear Returns Management from Pickup to Processing

We manage return orders from the customer back to the warehouse, including product inspection, condition documentation, inventory updates, and quickly restocking resellable items into the system with full visibility.

Returns Classification and Processing

01 Resellable Returns

Classifying returns and processing them efficiently and accurately based on their condition.

02 Damaged Products

Damage is documented and the product is classified to take the appropriate action.

03 Missing Products

Shortage or loss is recorded in the system and the case is tracked.

Fastcoo Network powered by Diggipacks — in numbers

40,000+ sqm

Available capacity

99%

Fulfillment accuracy

1M orders/month

Processing capacity

+6

Cloud warehouses across KSA

FAQ

Need help? Start here

If you couldn’t find your answer here, feel free to contact us!

How is the reverse shipping waybill issued?

A new reverse shipping waybill is issued with the customer as the sender and the store as the receiver, and it is automatically linked to the original order within the system.

Is the reverse shipment tracked like the original shipment?

Yes, the reverse shipment is tracked using the same tracking flow as the original shipment, from pickup until arrival.

Where are reverse shipments received?

Reverse shipments are received at Diggipacks warehouses or pre-defined pickup points based on the operating setup.

Is inventory updated automatically after the return arrives?

The shipment status is updated immediately upon arrival, with the option to link it to inventory systems based on the available integration.

Ready

A local shipping solution that grows with your store

Start with our consultants

Faster expansion

Not just storage full operations

Start running your store with Fastcoo Network powered by Diggipacks

Whether you need storage, fulfillment, shipping, returns management, or multi-city expansion — Fastcoo helps you choose the right operating model.

Complaints & suggestions

support@diggipacks.com

Address

Riyadh, Al Nada District, Al Nada Corner, Saudi Arabia

شبكة تكاملات جاهزة للتشغيل

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Full Name *

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Website Link

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Expected monthly order volume.

Service Type Required:

E-commerce platform.

Since 2017, Fastcoo has been building a unified logistics operating infrastructure in Saudi Arabia and the region, connecting systems, shipping carriers, fulfillment centers, warehouses, stores, and payment solutions within a single tech network that serves thousands of merchants and hundreds of logistics partners.